GSIS Aklan confers CSC Seal of Excellence

BY BOY RYAN B. ZABAL

For exemplary frontline service, the office of Government Service Insurance System (GSIS) in Aklan was conferred the Civil Service Commission (CSC) Citizen’s Satisfaction Center Seal of Excellence.

                                                                         PHOTO ELEANOR GREGORIO

GSIS Aklan got 92.17 percent rating in the Anti-Red Tape Act-Report Card Survey (ARTA-RCS) in complying the provisions of Republic Act No. 9485 or the ARTA law.

The Aklan satellite office received a check for P100,000 for the purchase of equipment and materials and a wall mountable glass seal of excellence from the CSC.

GSIS regional manager Eleanor Gregorio also praised the GSIS Aklan employees for their display of efficient and effective government services to the public.

Spot checks of government agencies are conducted by ARTA Watch Team to rate agency performance and client satisfaction in frontline service delivery. The government frontline agencies that obtained an Excellent rating in CSC Report Card Survey were awarded the Seal of Excellence.

Gregorio said survey questions administered by CSC to clients on the services of GSIS branches and its employees merited an excellent mark. 

GSIS Aklan satellite office branch has three employees headed by Ronnie Abella to render responsive frontline services to GSIS members and pensioners. 

This year, two of its branches, namely Bacolod and Roxas GSIS offices, also received the coveted Seal of Excellence.  GSIS Antique satellite office was also conferred by CSC last year.